I’ve tried to cover most of the Frequently Asked Questions, FAQ about our wine gifts here. If there is something else you need help with them do get in touch. You use our contact form or email me direct firstname.lastname@example.org
We ship all UK orders over £30 by Royal Mail first class at £3.90. Delivery within the UK should be within 1 – 2 working days. However, sometimes orders do go missing in transit. If your order has not arrived within 5 working days then do get in touch. We will investigate and where necessary send out a replacement.
Postage for UK orders over £50 is free.
We also offer express next day delivery at £8.00. If this option is not immediately obvious on the website and you need your order urgently do get in touch and we will do our best to help.
Delivery of Magnum Table Lamps
We sell unique Magnum and large format bottle table lamps. As these are fragile we send them out by courier using a next day delivery service. Delivery is included in the price of your lamp. Where possible, and particularly with bespoke orders, we will deliver in person. We want to make sure every lamp reaches you in perfect condition.
You are also able to collect your order if it is easier for you. Please get in touch to arrange a suitable time.
We are currently working to offer international shipping to Europe, the United States and beyond. This is not currently offered as standard on our website. If you are not based in the UK and would like to place an order then get in touch direct with email@example.com and we will try to help.
We offer a gift wrapping service for £2.00 If you would like your order to be wrapped then check the option at checkout. Every order is wrapped in eco friendly wrapping paper and twine. If you would like a gift message included with your order then add this in the notes when your checkout and we will include a handwritten card with your message in your order
Our Returns Policy
If you are not happy with your order then let us know. Please wrap it carefully and return it to us in the original packaging. As soon as we receive it we will issue you with a full refund. Our returns address is : Top Note Design, 11 Colet Gardens, London, W14 9DH.
What to give with wine as a Gift?
Our range of original wine accessories and homewares make great present alongside a bottle of wine. You can add a small gift alongside or perhaps instead of a bottle. Don’t just give a bottle of champagne add a champagne stopper as well. If you buying wine maybe you could buy and aerator as well. You will be making sure that every bottle of wine tastes better.
If you would you are shopping with us and would like to buy some wine we are happy to give recommendations. We can point you in the direction of some wonderful wine businesses. Some of our partners will even be able to offer you a discount using the code TOPNOTE.